Official Survey from Kroger Feedback
KrogerFeedback: Please click on the official image given below to enter into the survey directly. KrogerFeedback is the system through which the customers can provide their review in response to the survey. Now, for this to happen, the person must visit the Kroger store for shopping. He/she must keep the receipt of their visit secure. The receipt is the entry point for the users to access the survey portal.
Carmela Thompson says
Fry’s is doing a good job…I believe that the fuel points…the sales really do help alot of people. Savings are good.
Juanita Williams says
Everyone is so helpful, the best customer service. Product knowledge, store floor knows location of item,
Elizabeth Stewart says
I love kroger’s stores,it is my favorite grocery store, the employees are very polite and helpful always trying to satisfy their customers.the prices are great,the store is always very cleaned well stocked,awesome place to shop.I love it.
Sue Schwaderer says
How do I get my fuel points on feedback? Not right program coming up. Not interested in Realestate.
James (Jim) Rogers says
store is smaller and does not carry as much as bigger stores. however the produce is very good and fresh. everyone is helpful. had a young fellow I do not remember his name . grocery person was on break he went to back looked to see if there was an item in the back . none there he called store across town and they had it. I made the trip. great job.
Gloria Owensby says
Shopped on 8/22/18 and found a lot of shelves empty. Out of several products I wanted. Not carrying some of the products I always buy. Wanted a male to help with loading in my car as it was a lot and didn’t want another female to do it. No male anywhere! Had to load myself. Water and watermelon were heavy.
Stopped in on 8/21 for tamales and the isles were strewn with the litter from under the shelves,. Many isles were like this as they were cleaning out other isles! No one immediately cleaned the path!
Many items to be stocked in the isles.Next day shelves were empty????? Not happy with my Kroger. I have complained several times about this store.
Loretta Raines says
Kroger always has just what I need an live the idea of fueling an grocery shopping all in one
Debbie PERINI says
Great store, clean
Helpful people!
Great variety
Sue Schwaderer says
Always happy helpful employees.
Valencia McNeil says
Great deals and service today
Carl Breece says
Why can’t I get my fuel points I have been doing this for years now I can’t get them online
Grant says
You make it so difficult, if not impossible, to take the survey for extra fuel points. I just keep getting the runaround when I try.
Christina Estrada says
Love the $5 sales and Kroger Brand items especially when on sale, great helpful employees
William Rainey says
Very happy with the Bridgeport Michigan Store clean and fully stock 99% of the time according to when I shop
John Leone says
I like Kroger’s because they are only two miles away.
I feel at home in the store.
When I’m in Food City I almost have a panic attack.
Kroger’s is a “no nonsense” store in my opinion.
Thanks Kroger.
John Davis says
Had very good shopping this day ,casher,name is Tammy. She was great and friendly.
Michael Munz says
Always great deals, sales and coupons.
Nancy Littlefield says
The Smiths at Dinosaur Crossing is great. The clerks have been helpful and friendly each time I go there. I must mention that I pass several Wal-Mart’s to get there. I am addicted to your rotisserie chicken, and your Kroger crackers of all things. The deli makes for fast and good lunch too!
I do wish that I could get in on the digital coupons, but don’t have a smart phone.
Scarlet Coers says
Love my kroger store
Frances Hill says
Happy with the remodels, just hard to find anything.
Ralph says
Jaqueline cashier and Jesse P bagger were exceptional .Friendly efficient service .
Mary says
Very friendly customer service and they usually have enough cash registers open to make it a shorter time to checkout.
Phyllis Hildreth says
We love Krogers and get all our prescriptions and food at the Breckinridge Kroger Store in Louisville, KY.For years our prescriptions were ready for pickup within a reasonable amount of time without much of a wait. This is not happening now and many of my friends have left Kroger’s Pharmacy because of long lines and prescriptions taking lot longer to be filled. My husband dropped off a prescription yesterday afternnoon about teo for two drugs that many people take. He went to pick them up a little while ago and they weren’t ready. lady said we were told they wouldn’t be ready until 6 this evening, but he complained and they filled them. I have had to wait in long lines to pick up prescriptions for quit awhile now and for many years never had this problem. We have a website that is for our neighborhood with lots of people enrolled and every day I see someone complaining about the long waits and prescriptions. People that reply to them are saying they left Kroger because of the same reasons and gave names of pharmacies that had much better service. I hate to leave Kroger and your employees that seem like our friends, but my time is valuable and I may not have a choice if things don;t change. Don’t know if the disgruntled customers have advised you about this situation which could also effect where they buy groceries. Thank you
Jimmy Lewis says
Kroger store on 1950 North Goliad Rockwall Tx is always super clean and always full of all items though out the Store….And every body Friendly..
Richard Rideout says
Very helpful staff when trying to find something. They know where everything is.
Stephanie Mayfield says
Kroger is the only store I like to shop at due to the fact the store employees are very helpful, merchandise is always available and easy to find. I also like the fact that I get fuel points when I shop and that saves me money. Thank you Kroger!!!
Claudia Gudz says
Love the store. Shop there all the time
Ken Robertson says
Great selection and always competitive pricing